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Terms & Conditions That Protect Your Account

When you open an account with us, you're entering an agreement we've written to be clear and fair.

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88 sport Terms & Conditions That Protect Your Account
TERMS ASSISTANCE

Where to Ask About These Rules

If any term needs clarification or you need to report a concern about how we've applied them, our support team is there to explain.

Live Chat Open the chat widget in the lobby during support hours (08:00–23:00 WIB, daily).
Email Support Send details about your terms question to our support inbox.
Account Settings Visit Help or Account Settings inside the lobby to access our full terms document…
ACCOUNT SECURITY & DATA

How We Protect Your Account Under These Terms

Your account data, transaction history and personal information are encrypted and stored securely. We do not sell your data to third parties.

Data Encryption

Your account login, payment details and gameplay records are encrypted end-to-end. We audit access logs monthly to detect unauthorised activity.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed via certified payment partners.

Cookie & Session Policy

We use cookies to keep you logged in and to remember your lobby preferences.

Data Requests

Email support with a data request and we'll provide your personal and gameplay records in a readable format within 14…

Account Deletion

If you close your account, we retain transaction records for 7 years for compliance, then delete personal details.

Policy Changes

Updates to these terms are announced in-app and via email.

Your Questions About Our Terms

Players often ask about eligibility, deposit rules, account access and what happens if they break a term. Here are the questions we hear most — and the straight answers.

You must be of legal gambling age where you live in Indonesia, usually 18 or older. Your account is personal; you cannot share login details or play on someone else's account. Eligibility depends on local law in your region. One account per person, verified by ID or phone number during registration.

Deposits via DANA, OVO, GoPay and QRIS usually clear in under a minute. If your balance doesn't update after 5 minutes, the transaction may have failed at the payment gateway. Check your payment app to confirm the deduction. If money left your account but didn't reach us, contact support with your transaction ID and we'll investigate within 2 hours.

Yes, you can request a withdrawal anytime, but your account must be verified first. We check your identity and confirm recent activity to prevent fraud. Verification usually takes 10–30 minutes. Once approved, funds return to your DANA, OVO, GoPay or QRIS account within 1–4 hours, depending on your bank.

Common violations include using multiple accounts, sharing logins, playing from a restricted region, using automation software or bots, abusing promotions, or depositing funds that don't belong to you. We monitor gameplay patterns in real time. If we detect a violation, we'll notify you and may freeze your account pending review.

If we suspend your account, we send an email explaining why within 24 hours. You can appeal the decision via the same email address within 14 days, providing your account details and your version of events. Our compliance team reviews appeals and responds within 7 business days with a final decision.

After you close your account, we retain gameplay records and transaction history for 7 years to comply with financial and gaming regulations in Indonesia. Personal details such as your name, email and phone are deleted after 6 months unless we're required to keep them for legal reasons.

Yes. Go to Account Settings in the lobby, select Edit Profile, and update your email, phone or password. Changes take effect immediately. If you can't access your account, contact support with proof of identity and we'll help you regain access within 4 business hours.

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